The whole crew at First Serve is top rate! They helped me sell my house & manage a condo for me while I'm in another state. They are just the best at finding great renters & maintaining a great relationship with the HOA! Thanks so much for everything!!
Mary D. Broomfield, CO 6/2020
We were extremely pleased with our experience with First Serve Reality. We first hired the company as our property manager for a condo we owned in the Las Vegas area. The service was excellent, they vetted our renters well and we found the system in place for reporting very user friendly. When we decided to sell our property Bryan handled the contract. He was great to work with and made the experience a good one. We live in Canada and the communication was excellent leading to a successful sale.
Julia S. Saanichton, CA 4/2020
We have been renters with First Serve for nearly 3 years. We had been planning on moving, but life threw us for a loop(a new baby!), and when we contacted Fadra, she got in touch with the owners, and had a new lease over to us within 30 minutes. Add this to the fact that anytime we have ever had a maintenance issue, it has been addressed right away, and all of the contractors that have come in to do maintenance have been timely, friendly, and professional, and this adds up to a wonderful living experience for us. I am very thankful for First Serve, and specifically Fadra, for taking a huge weight off of our family's minds, and providing us with such a seamless and professional renting experience!
Priscilla K. San Francisco, CA 3/2020
When we moved away from Vegas, we were concerned about the home we left behind. We reached out to First Serve Realty on the recommendation of a friend and we were not disappointed. They managed our home for over 3 years, taking care of tenants moving in and out, addressing HOA write ups, and the occasional home repairs. Pricing was very reasonable for the level of management support provided and the peace of mind of having a your home managed by professionals. After being landlords for so long, we decided to sell and the transition could not have been smoother since First Serve Realty also provides real estate agent services. Home went on the market without any issues and we were able to get the maximum value at closing. The best part of the selling experience is that we were guided by Byran Kyle, an agent with decades of experience in the Vegas housing market. As a veteran agent, he helped us make informed decisions that were based on professional and intimate local real estate knowledge. If life ever brings us back to Vegas, I have my go to agent. Thanks again for everything.
Flavio E. Panama City Beach, FL 2/2020
First Serve Realty manages our property after I got military orders to Alaska. They did a great job managing our property until the value of the house went up enough for us to sell the house. Value finally went up enough at same time our tenants lease was up. They also did a great job selling our house. Made it seamless with us being thousands of miles away. Highly Recommend them for managing or selling property!!
Joel B. North Pole, AK 12/2019
My experience is mostly favorable, both in managing and selling my property. I hired them for their knowledge and professionalism.
Raquel L. Azuza, CA 10/2019
Everyone at First Serve is top notch. They managed our property in Las Vegas for several years. Everything was handled professionally, and with zero issues. They were always on it. When we sold the property this year they listed it for us. It was one of the smoothest transactions I have experienced, and I have been buying real estate for over 20 years. For both property management, as well as sales, I would highly recommend this amazing team.
Gary H. San Diego, CA 9/2019
I rented the home I now own from First Serve Realty. Fadra was the property manager while I rented and she was fantastic. Her check-ins on the property while I was renting were very reasonably spaced out and quick. I had a couple of concerns with the property that were quickly and efficiently addressed after I emailed them through the First Serve portal. When it came time to purchase the home, we went through Bryan who acted on behalf of the owner (at the time) of the rental to purchase the home...so he acted on behalf of the seller and buyer. I felt, as the buyers, we received an ok deal though I believe the sellers got a much better deal than we did (hence the 4 stars). Both were professional to work with.
Heather B. Las Vegas, NV 5/2019
First Serve Realty Is very knowledgeable about the rental market prices and trends. They are extremely responsive to my questions and requests. I would recommend them for anyone looking for a property management company in Las Vegas!
Joseph C. Westwood, NJ 4/2019
First Serve Realty offers a 'Complete package'~ We have experienced BOTH professional management and carefree SELL transaction of rental property!!!
Bryan Kyle gave genuine effort with ALL details of the transaction. As out of state property owners, First Serve Realty provides the BEST service!!! We have used others in Las Vegas and can say without hesitation First Serve Realty rocks!!!!!
Wendy K. Winnsboro, TX 4/2019
I have worked with First Serve on several occasions and they have been helpful, responsive and provided good advise. Solid ownership and high standards. I would certainly recommend them.
Tommy K. Kailua-Kona, HI 3/2019
I had a great experience with First Serve Realty managing my rental property. They were professional and responsive to my needs. When it came time to sell the property they were the first people I turned to. I have no regrets for my decision and they made the process quick and painless.
Stephen L. San Diego, CA 3/2019
We are from out of state and Bryan made the sale of our condo smooth and easy he promptly responded to our calls and answered all our questions until we were satisfied. He is very easy to talk to. We were so satisfied that we plan on having Bryan sell our other ones this year. Thanks again
Koula T. Plainfield, IL 3/2019
Bryan did a great job selling my condo. It was only listed for about a week when we got an offer. Bryan took care of all the details and negotiated a good price.
Mike R. Las Vegas, NV 3/2019 UPDATED
Fadra and her team at First Serve Realty are really easy to work with. They are quick to respond to questions or concerns, unlike other property managers. They found a tenant for my condo one day after we signed the Management Agreement. I would highly recommend them!
Mike R. Las Vegas, NV 4/2016 ORIGINAL REVIEW
My wife and I first contacted First Serve Realty in 2013 and after speaking with a few other companies, decided to go with First Serve to rent out our home in North Las Vegas. During the 5 years that we utilized their services, we never had any issues that they didn't quickly work to resolve. After utilizing the company to manage our property, we decided to sell our Las Vegas home in late 2018 and First Serve was an easy choice to list and sell our home. Just as with the property management business, Bryan and Fadra proved to be extremely knowledgeable and very helpful in getting the property prepared, listed and sold. The First Serve team leveraged their extensive experience in the area and we had an offer over our asking price in less than 48-hours. Bryan and Fadra were extremely proactive and responsive during the entire process and removed the stress of selling our home while living out-of-state. Thanks Team Kyle!
David J. Tigard, OR 3/2019
Highly recommended. We had the heating system go out unexpectedly. Fadra and her team were all over it including guidance to find the right contractor to install a new system. She even took space heaters over the same day to keep the tenants warm until the new unit was in.
Gregg A. Danville, CA 3/2019
Bryan recently sold two of our rental properties. Both sold for asking price or better. Very easy to work with and he has a lot of knowledge in regards to the housing market. Wouldn't hesitate to let him represent us again.
Fred T. Palm Springs, CA 3/2019 UPDATED
First Serve Realty gets the job done. I have two homes managed by First Serve and have no complaints with the professional job they do.
Fred T. Palm Springs, CA 11/2016 ORIGINAL
Bryan Kyle did a fabulous job selling my property in Las Vegas. Everything went smoothly and the house closed on time. Bryan sold my house at a sale price that exceeded my expectations, and helped me feel extremely confident during all the phases of my first home sale. I can't stress enough how much I appreciate Bryan, he is truly a seasoned professional in his field. Both Fadra & Bryan are extremely knowledgeable, professional and responsive. They were there every step of the way, even weekends and evenings. I can say that they provided hands-down one of the best customer service experiences I've ever had. They are phenomenal and I am so grateful for all their help! Thank you, First Serve Realty!
I highly recommend working with them if you are in the Las Vegas market looking to buy or sell a property.
Sabir S. Irvine, CA 4/2018
I live in Asia and needed a property management company, which does everything electronically, including statements, payments or electronic signatures. Two of our properties are managed by FSR Property Management. Excellent service and communication. We put one of our properties for sale and Bryan closed the sale within one month. Great guidance and minimal effort from our side. Highly recommended.
Martin U, Titonka, IA 1/2018
I had First Serve as my property management company for two years and had an excellent experience with them! They are very professional and personable meeting any problems I had with the house expediently and competently. I would highly recommend them to anyone looking to lease or purchase a home!
Jimmy S. Las Vegas, NV 11/2017
I have worked with First Serve Realty since 2012 and have never been disappointed with their service and professionalism. I first met Fadra and Bryan in 2012 when I retained First Serve Realty to manage my rental property. Fadra and her crew are first class, they ensure my property is cared for as if it was their own.
I have worked with Bryan on the sales and purchasing side. Bryan also hires and maintains a top quality sales staff. Of particular note is Lisa Pinto. When purchasing a vacation property with difficult requirements on amenities, price and location, Lisa took the challenge and never gave up on us. Lisa found us exactly what we what we were looking for and as absentee buyers Lisa willingly handled the things we could not because of our off site location. If you are looking for that top notch professional who knows the market, and is not afraid to make things happen then you only have one choice...Lisa Pinto!
Leroy S. Platte, MO 9/2017
This is the only time we have ever won big in Vegas! Seven years ago we purchased a condo and Fadra Kyle at First Serve did an excellent job managing it. Since we were out of town owners I was concerned about how allowing someone else manage our property might go. However, Fadra took care of everything so well we often forgot we owned it! Then a few months ago we decided to sell the condo and Fadra's husband, Bryan, listed it and sold it in just a few days. He was professional, prompt, and on top of everything throughout a very short sales process. We doubled our money and could not have done it without this real estate duo! I highly recommend First Serve Realty for both property management & real estate listing or purchasing.
Tim S. Abilene, TX 8/2017
I have worked with and known Fadra and Bryan for over 20 years. Both are diligent, hard working and most importantly knowledgeable of the local real estate market. They are my go to agents when buying/selling for myself as well as all my family and friend referrals.
Beverly G. Haiku, HI 7/2017
AWESOME COMPANY, AWESOME TEAM OF PEOPLE. I had 15 days to find a new place to live and i did not think it could be done, my car dealership turned me onto First Serve Realty. Right after my initial call of urgency, I was e-mailed a list of rentals that were ready for immediate move in. Told the real estate agent what rentals I wanted to see and was even given the codes to get into the houses, so I could look at them after work. With phone calls daily, probably bugging them a little, I was told about updated houses that were just listed. Found my house, application process was approved and walk through was all able to happen in 13 days. I would recommend First Serve to anyone who is in a housing dilemma, they go above and beyond their jobs to help, they helped me.
Crystal H. Las Vegas, NV 7/2017
After careful consideration for a property manager and real estate agent in the Las Vegas area we decided to go with First Serve Realty and we are SO HAPPY we did. I called the first 7 top rated yelp property managers listed and most of them brushed me off or gave me the run around and never got to speak to someone. When I called First Serve Realty, the receptionist was professional and I was transferred to Fadra and got all my questions answered.
Fadra was so friendly and knowledgeable. She took her time to explain everything to me and we had a lot of questions. I would also email her all the time, and she was always on top of it. We don't live in the Las Vegas area, and Fadra has been nothing but amazing and accommodating to our schedule. She takes time out of her weekends to show us homes, and I mean A LOT of homes (for an entire day, both Saturday and Sunday) because we were interested in many different options. She is EXTREMELY hard working and we never once felt pressured or rushed. She always answered our questions with 100% honesty. She is easy to talk to and funny too! Looking at homes all day with her was such a fun experience.
Buying a home is a big deal, and First Serve Realty made the process so smooth and easy. We also got to work with Bryan and just like Fadra he was amazing. He is so organized and gave us great advice. Fadra and Bryan are definitely excellent property managers and real estate agents, but most importantly they are good people and always had our best interests in mind. They are kind, professional, experienced, and honest. I would HIGHLY recommend First Serve Realty to all my family and friends!
Michelle M. Irvine, CA 1/2017
I contacted Fadra and Bryan Kyle after having a negative experience with another Property Management company. I read their reviews and contacted them immediately. I admit, I came off hesitant as the other company I dealt with was not professional and did not represent my interest, first and foremost. Fadra and Bryan were patient with me and my mother and dealt with us, when we were full of anxiety, hesitation and resistance during the home selling process. Bryan even gave me documents I needed to handle another matter with the same house. Fadra and Bryan had the contractors necessary to make our home listing ready in a very short amount of time. The contractors they hired, were fair, honest and did the job in the alotted time and delivered as expected.
I would recommend First Serve Realty to anyone in the Las Vegas area looking for honest people who keep your interest first, while making a win-win-win situation for all parties involved. This review is long over due.
K.J. Denver, CO 1/2017
I like these folks they do what they say and do it within a timely fashion my only concern is that I have to call a couple times to get them to return my calls.
Mike S. Mammoth Lakes, CA 11/2016
Have had nothing but great dealings with First Serve. The few issues I've had with the property have been addressed quickly and efficiently. Lease renewals have been as simple as a couple emails and done. They made a big part of my move to Las Vegas simple and trouble free. Highly recommend them.
David D. Henderson, NV 7/2016
Prompt response and answered all questions. Thy accommodated my payment method requests. The home I am renting is a great find in a great neighborhood!
Melissa M. Las Vegas, NV 4/2016
I remember when I first saw their Yelp page, I remember seeing all the 5 stars but noticing that they were from owners. I didn't think this was BAD but I guess I wasn't sure what it meant about what my experience would be like.
Well, As a tenant, I've found First Serve Realty to be pretty awesome. They're not perfect, but they definitely have exceeded my expectations thus far in my first 6 months or so in the condo I'm currently renting. Just wanted to leave a positive (and accurate) review here to reflect my experience since I happened to have a conversation with someone about why I'd left my old place. :-)
Tom M. Portland, OR 10/2015
After the fire, I decided to switch management companies and I found First Serve on Yelp with all 5-star reviews. I'm happy to be able to add one of my own. I met with Fadra at my property, walked through it with her, and signed the paperwork right then. Once she listed the property, she had a tenant moving in 36 hours later! So far, everyone on her team has been on top of everything, and has communicated everything extremely well. I could not be happier with the service that I have received from First Serve. I only wish I had gone to them first.
John A. Los Angeles, CA 6/2015
Mr. Bryan Kyle at First Serve Realty was very helpful and generous in regards to selling of a home in Las Vegas. He was very polite, prompt as well as very detail-oriented in regards to helping us sell a home. We definitely recommend him for all of your real-estate needs in the Las Vegas area! Thank you again Bryan!
Jessaya R. Long Beach, CA 3/2015
I started working with Fadra in 2009. I am active duty and was re-assigned to New Mexico and needed to rent out my house. Long story short the market at the time really did a number on my homes value. From a renter, to near foreclosure and finally a lengthy short sale I was able to finally breathe a sigh of relief when her husband Bryan did a lot of hard work and got it sold. They were polite and patient through a very stressful process and I recommend their team to anyone with any sense! Thanks a bunch guys!!!
Jay H. Albuquerque, NM 7/2014
First serve realty was amazing! I found my new home within a month, and I could not be happier with their service throughout the process! I would recommend first serve realty to all my friends and family.
Brian P. Las Vegas, NV 7/2014
When force to relocate, we decided to rent out our home in Las Vegas. Needless to say we were very nervous about it. We were first time landlords and had very little time to work with. We turned to First Serve Realty after receiving a recommendation from a rep at our bank. As soon as we contacted Fadra, we were impressed. She made the entire process very smooth and really eased our minds. To add icing to the cake, she was able to get a tenant into the house in only two months. In Las Vegas, this was not common since the market was flooded at the time. Once that rent started coming in it took a huge weight off of our shoulders and allowed us to continue on with our lives and with peace of mind. After two years with First Serve Realty as our property managers, things are still going smooth. I would highly recommend them to anyone who has a rental/property management need and not a lot of time to deal with it personally. They essentially allow you to fire and forget by taking care of almost every detail for you.
Thanks again Fadra and the First Serve Realty team. Great job!!
Michael N. San Antonio, TX 4/2014
As a recent customer of First Serve Realty, I have personally seen how helpful Fadra, and her team have been in assisting me find a new home. Their team exudes professionalism, and I would not hesitate to utilize them again or recommend them to friends and family. First Serve Realty will go out of its way to find you proper accommodations.
Ben N. Boston, MA 1/2015
Everyone at first serve realty is fantastic.. Being a first time renter. Fadra and her team always manage every situation that comes up unexpectedly. Allowing me peace of mind that the house is being well managed.
Larson C. Denver, CO 4/2013
I can highly recommend First Serve Realty and specifically Fadra. We relocated from California to Las Vegas and they worked diligently finding us a home (not one they managed) and then went WAY above and beyond assisting us with items that were clearly not typical in this type of a transaction. I'm not an easy person to deal with and we are "picky" people, First Serve hung in there with us and gave us great counsel on this transaction.
When our lease term is up we will be using First Serve on our purchase transaction. Great experience, highly recommend.
Larry R. Las Vegas, NV 6/2012